FAQ


1. How can I transfer videos from computer to iPhone / iPad ?

Answer: Plug iPad to computer and then open iTunes. Select "Photos" tab, select folder containing videos, and check "Includes video" as shown in the following screenshot:



2. Why can't I select videos from MyVideoBooks ?

Answer: Since new iOS API (over 4.0) needs permission to access your photo library, it will prompt location warnings when MyVideoBooks is trying to enumerate the photo albums in photo library.

Please turn on Location Services and accept location warnings dialog box when it prompts. You can refer to http://support.apple.com/kb/HT1975.


If you accidentally denied the location warning, you can reset it by using Settings app. You can choose "General", then "Reset", and tap "Reset Location Warnings" finally.

 


3. After I synchronize videos to Photo Library (default photos app), why can't I see these videos in video selector ?

Answer: When you have opened MyVideoBooks already (exists in multi-tasking bar), video selector may not get the updates. Please restart MyVideoBooks app in multi-tasking bar by double tapping home screen.


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